Frequently Asked Questions
Self Service:
What are your hours?
Garden Grove location is open from 5 a.m. to 11 p.m. Our last load is at 10 p.m. so please be here by then.
Santa Ana location is open from 6 a.m. to 10 p.m. Our last load is at 9 p.m. so please be here by then.
National City location is open from 6 a.m. to 10 p.m. Our last load is at 9 p.m. so please be here by then.
Sylmar location is open from 6 a.m. to 12 a.m. Our last load is at 11 p.m. so please be here by then.
Las Vegas location is open from 5 a.m. to 12 a.m. Our last load is at 11 p.m. so please be here by then.
Do you have machines large enough for king-size comforters?
Yes, we have extra-large machines!
Is there parking?
Yes, we have plenty of parking.
Do you take quarters?
We are on a card system that takes cash or credit cards.
I've heard that you have a loyalty program on your card system?
Yes, that's true. You earn points that give you free washes!
Are you attended?
Yes, we are fully attended. There is always someone here to help you. (except for Sylmar)
Ozone:
What exactly is ozone?
It is pure oxygen added to our water. It is eco friendly and it takes out 99.9% of all the viruses and bacteria that might be in your clothing. It also sanitizes the washing machines so you don't have to worry about whose clothing was in it last!
Wash and Fold:
Can I get my clothing back the same day?
Yes, you can get your clothing done the same day. We charge an extra $.50 a pound to have this express service.
Do you use ozone for wash and fold?
Yes, we charge extra to include ozone in your wash-dry-fold.
What detergent do you use?
We use top-of-the line products such as Tide and Downy. We also have a fragrance free option.
Can I leave special instructions?
Yes, of course. We save your preferences so they show up every time you bring in your clothing!
How will I know when my order is complete?
We will text you.